Measure & monitor the care, health and well-being of your residents
Measure & reward staff performance. Identify opportunities to enhance care.
Establish & measure care goals, gain efficiencies and enhance seniors care levels.
For multi-facility operators, monitor care goals and performance across your entire organization.
Use Nxtgen Care technology to increase meaningful engagement and reduce the negative effects of lonelines.
Show residents and families that you are committed to delivering enhanced care.
Do you serve senior living facilities? Propel your business to new heights as a Nxtgen Care Partner.
Discover what inspires us to pioneer a revolution in seniors care.
Join us on a journey to revolutionize the way we care for our elders.
Learn more about Nxtgen Care with access to whitepapers, infographics, case studies, and webinars.
Tell us a bit about yourself and your roles in the Senior Care industry?
I’ve been in the senior care industry for 10 years. I started out managing Bonaventure Retirement Home, was an Executive Director of Revera Inc. and currently serve as the Director of Operations for Fort Amherst Health Care Services and General Manager of Bishops Gardens. My background is in finance but once in senior care I never looked back!
If you were to recommend Nxtgen Care to another community, what would you say?
First and foremost, we love being partners with a company who also wants to be the best in the senior care industry. We love some key features like Live Positions and of course the real time metrics that power our Care Scorecard.
It’s been a partnership with Nxtgen as we have grown together. One example that showcases our partnership was being able to work together to customize the Nxtgen Care platform to meet our requirements for our newly launched Adult Day Program.
Lastly, the team at Nxtgen is constantly innovating and rolling out new products enhancing the platform to evolve with the ever-changing needs of the senior care industry.
What is your favorite new Nxtgen feature?
What is one problem that you had that the Nxtgen Care platform has solved or improved?
One issue Nxtgen has greatly improved for us is the risk for Elopement and Leaving Apartment. These feature alerts have been a huge help for us in keeping our residents safe.
How has your customer service experience been?
Nxtgen Care’s customer service is definitely in the top tier of the companies we deal with. No complaints at all.
The team always responds quickly…even during off hours! We have never been unable to reach a Nxtgen team member to receive support when required and we have always been kept in the loop when it comes to changes and any scheduled downtime.
We are privileged to work with operators like Loralee to create the new Standard of Care for Seniors Worldwide! Thank you Loralee for taking the time to talk with us and for being a Nxtgen Care Rockstar!
Learn more about the benefits of becoming a Certified Nxtgen Care Community and how to enhance care and gain efficiencies by leveraging the power of Data Intelligence to provide a 360° view of senior care.
